How do I file a warranty claim for my adjustable base?

The Serta Motion Perfect, Serta Motion Essentials, and Serta Motion Air bases are manufactured for Serta, by ErgoMotion. All warranty claims will go directly through ErgoMotion. Customers can get in touch with ErgoMotion Customer Support by calling: 1-888-550-3746 or by email at

Specific details on warranty terms and conditions can be found in the user manuals that came with the adjustable base.

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