If I purchase a mattress, will my old mattress be removed?

Purchasing a mattress online at Serta.com allows you the option to upgrade to White Glove Delivery service through our delivery partners for a non-refundable $150 fee. This additional service includes set up, as well as the removal of packaging, your old mattress, and the box spring (if applicable). All mattresses removed using White Glove Delivery must be in a sanitary condition.


For mattresses purchased through an alternate retailer, please reach out to the retailer directly to find out about their old mattress removal policy.
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