When will I receive my order?

When ordering directly from our site, it will take approximately 2-4 weeks for your items to be ready for delivery. The delivery company will usually reach out to schedule a delivery day within a week of the order being placed.

You can check tracking and past order info in Shopify by signing in with the email connected to your order HERE.

Delivery hours are typically Monday through Saturday, 7 am - 7 pm. This excludes all major holidays. Delivery dates can vary and will depend on the delivery team's availability in your area.
If you ordered your Serta product at a different retailer, please contact your local Serta dealer for delivery verification. Delivery arrangements vary by dealer and location.
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