Is White Glove Service automatically included in my order?
White Glove Service will not automatically be included with a purchase made through Serta.com. When you purchase most products through the website, it will allow you the option to upgrade to White Glove Delivery service through our delivery partner.
This additional service costs a non-refundable $150 fee and includes set up, as well as the removal of packaging, your old mattress, and the box spring (if applicable). All mattresses removed using White Glove Delivery must be in a sanitary condition.